Service that Goes Above and Beyond
At Cooney Coil we’re more than just a distributor of heating and cooling system parts and equipment: we’re a partner that can help keep your infrastructure running smoothly and working efficiently.
Our experienced team can help troubleshoot problems, assess complex heating and cooling system issues, and recommend the best solution. We’re not interested in simply shipping parts. We’re interested in developing lasting relationships that are friendly, ethical and deliver real value.
When you contact us about a part, a piece of equipment or a problem you might be having we provide the following services.
// Site Visit
During our initial site visit, we’ll take measurements, learn about your complete system, diagnose your problem and recommend a solution. If we don’t have an answer on the spot, we’ll research your need and follow up quickly with a recommendation.
// In-Depth Proposal
Once we’ve diagnosed your problem, we’ll follow up with specifics that include a firm quote and any additional information and guidance that might be needed.
// Confirmation Visit
Once you’ve accepted our proposal, we sometimes make an additional site visit to take final, precise measurements, determine crucial details related to fit and function, and to identify any delivery challenges.
// Order Placement
Once we have your purchase order or deposit in hand, we place your order with one of our trusted manufacturers and communicate the final project specs.
// Shipment of Equipment
To streamline delivery, all of the products we sell drop ship directly from the manufacturer to your facility. This saves time and helps get you the parts you need quickly and cost-effectively.
// Follow up
After you’ve received your order we’ll follow up to make sure everything is working properly and there are no issues. Since we guarantee form, fit and function, we make sure you’re happy and that your new piece of equipment is working flawlessly.
Please contact us today to learn more about the products we sell and the services we provide. We look forward to being a resource for all of your heating and cooling system parts and equipment needs.